Acv67 Privacy Policy — The Complete Guide to Data Protection

Acv67 (referred to herein as "we", "us", or "the Platform") is one of Bangladesh's leading online gaming and betting platforms. We place the highest importance on our users' privacy and operate in accordance with international data protection standards.

This Privacy Policy applies to the acv67 website, mobile app, and all related services. It takes effect whenever you create an account on acv67, browse the platform, or use any of our services.

This policy is part of our Terms and Conditions and Responsible gaming policytogether with forms the entire agreement between you and acv67. In the event of any conflict, this Privacy Policy shall take precedence.

Acv67 collects various types of information in order to deliver its services. We only collect what is necessary and do not gather any personal information beyond that.

In addition to the above, when you contact our customer support team, conversation details may be stored for the purpose of improving service quality.

Acv67 uses the information it collects for the following purposes:

• For account registration, verification, and management.
• To process deposits, withdrawals, and bonuses.
• For anti-money laundering (AML) and fraud prevention purposes.
• Monitoring user activity under the responsible gaming program.
• To provide customer support and technical assistance.
• To improve platform services and enhance the user experience.
• To fulfil legal and regulatory compliance obligations.
• To send you promotional offers and updates with your consent.

Cookies and similar tracking technologies are used on the acv67 website and app to help enhance your browsing experience.

Types of cookies we use:

• Essential cookies: Login sessions and security tokens — the platform cannot function without them.
• Functional Cookies: Stores language preferences, game settings, and personalization data.
• Analytics cookies: Helps analyze user behavior to improve services.
• Security cookies: Used to detect fraud and unauthorized access.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

Acv67 does not sell your personal information to third parties. However, limited data sharing may occur in the following circumstances:

• Payment provider: Information required to process transactions with payment partners such as Mobile Banking, Nagad, and Rocket.
• Legal Authorities: Disclosure of information is mandatory upon a valid court order or lawful request from a regulatory authority.
• Licensing Authority: Certain information is submitted to regulatory bodies to maintain compliance with our gaming licence.
• Technology partner: Limited data may be shared with technology service providers who operate the platform, and who are contractually bound to comply with our privacy policy.

Your information is not shared for any reason beyond those stated above. Every instance of data sharing must be limited to the minimum necessary.

Acv67 does not retain your information longer than necessary. Our data retention principles are as follows:

Once the retention period expires, data is securely deleted or anonymized so that identification is no longer possible.

Acv67 fully respects your data privacy rights. Your key rights are outlined below:

Acv67 uses industry-standard security technologies and processes to protect your information. Our security framework includes:

• 256-bit SSL/TLS encryption — applied to all data transfers.
• AES-256 encryption — applied to all sensitive data stored in our database.
• Two-factor authentication (2FA) — an extra layer of security for account access.
• 24/7 security monitoring — suspicious activity detected instantly.
• Regular security audits and penetration testing.
• Strict data access controls and training for all staff members.
• A process to notify users within 72 hours in the event of a data breach.

Acv67 is an 18+ platform. We do not collect information from or provide services to minors.

• Registration is strictly prohibited for individuals under 18 years of age.
• KYC age verification is mandatory at the time of registration.
• If a minor is suspected to have registered, the account will be immediately closed and all associated data deleted.
• If a parent or guardian believes their child has created an account, please contact our support team.

Protecting children and minors is our highest priority. To learn more, visit our Responsible gaming page View.

Acv67 may update this Privacy Policy from time to time. Actions will be taken based on the nature of the changes:

• Minor updates: the "Last Updated" date at the top of the page will be revised.
• Significant changes: You will be notified via your registered email or through a notification on the platform.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

The support team will provide previous versions of the privacy policy upon request.

If you have any questions, concerns, or requests to exercise your rights regarding our privacy policy, please contact us:

We are committed to responding to your request within 30 business days. For urgent security matters, immediate assistance is available via live chat.